Chatbot is the best investment for your business in 2020. 80% of businesses are using and sales and leads improve to 20% without increasing the advertising budget. Let find out how Why do you need Chatbot for business in 2020
1. Always Open
Your customers and prospects can connect you 24/7. In these days customers don’t want to wait for long response time, even if they contact you outside of business hours. If there is no chatbot set up, your customer and prospect have to wait for your reply and in more cases, they will try to contact your competitors.
2. Not Just Chatting
Chatbots are more clever than usual. They can technically called your staff when you have a well-developed flow chart and database connection. Also, Chatbot can respond to more data and information to your customers faster than humans and can book appointments, send links, emails, record information, and even take payments.
Related Article : 18 Chatbot Marketing Tactics That Will Drive Sales in Any Industry
3. Save The Money
Developing Chatbot is less pricey than an app as this technology is still new and can bring excitement for many users. Moreover, your customer doesn’t need to download and they don’t have to leave for your website or your social media pages.
4. Get More Explore
The information available on your website and social media can overwhelm users quickly and it is not always relevant to them. Chatbot can help your customers who don’t want to ask questions and your customer can more explore their own and they can find the right products and services.
5. Get More Leads
A Chatbot can ask questions more friendly than filling out a form and can collect information even your customer doesn’t like to fill the form. Feeling like talking to human and take the lead.
Want more ideas on how you need to develop Chatbot marketing? Contact our digital consulting.
