COVID-19 is an unexpected and growing impact on both human health and business way. Although we can’t control the uncontrollable outbreak, we can try and stay balanced to survive our business. Here’s are some tips to take guided by Facebook for Business, Google My Business Help and Search Engine Land. Here 10 Essential Tips for Business during COVID-19.
Don’t forget your local business profiles, website and Schema markup to provide the latest information to those searching for your business.
If your business hour has changed, update the times when you’ll be open or closed in order to let your customers know when to visit.
Explain whether or not your business operations are affected by COVID-19. You can share information about any extra precautions your business is taking, such as moving to takeout or delivery only.
For Business, the directory listing is the first thing to appear when search online. Make sure to update your Google My Business Listing to highlight updates in the business hours during this crisis. If you are close, make sure to inform your customers through this.
Prepare FAQs Page for your business site to answer common questions regarding how their business practices are adapting to restrictions due to COVID-19.
Make sure to update item availability status in your website’s product data and feed. Let your customers know your products are in stock, out of stock or pre-order.
Stay alert and keep your social media presence on Facebook.
Share information and keep in touch with your customers through social media profiles, email and website.
Don’t make your brand fade out online presence during the crisis. Stay connected, provide your product or service online.
Be always ready for customer services, your customer will come to you with questions and requests even during the outbreak. Prepared the response with templated answers or lists of FAQs with detail explanations and solutions.